Creation date 21 October 2021
Signal Partners Oy (Business ID: 0108147-1)
Address: Tiilitie 10, 01720 VANTAA, Finland
2. Name of the data file
Signal Partners marketing register
3. Purpose of the processing of personal data
The register is used for customer relationship management, marketing and market research purposes. The information in the register may be used for Signal Partners’ direct marketing purposes, unless specifically prohibited by the customer. Signal Partners’ target group is other businesses. Efforts will be made to only record in the register such company contact persons whose tasks and/or responsibilities involve the products and services provided by Signal Partners.
Personal data is processed within the limits permitted and required by the Personal Data Act. Only information relevant in view of the current and/or potential future customer relationship will be stored in the register.
4. Information content of the data file
Company’s contact details
Company’s address details
Company line of business, size, number of personnel, turnover, operating result
Information and notes of the conversations held, offers made and orders placed
Information about contacts and/or support requests made by the person concerned
Information about electronic direct marketing (e-mail) submissions, openings, clicks and mailing list subscription cancellations
Possible information about roaming and website usage
5. Regular sources of data
The information in the register is obtained when the customer relationship is established as well as from the notifications made by the customer to the controller.
Updates to your name and contact information are also obtained from the authorities and companies that provide such update service. Information may also be obtained from service providers and subcontractors involved in the use or provision of the service or the provision of B2B target groups. Information may also be obtained and supplemented from social media, the public network, and service providers who provide and supplement such information. Information can also be obtained from customer transactions.
The information in the register is supplemented by data from the Signal Partners website (cookies) and the forms filled out by the customer, as well as by the submission, opening, clicking and subscription cancellation data tracked by the electronic direct marketing service.
6. Disclosure of information contained in the data file
The information contained in the customer register is only used by the company except when an external service provider is used for the marketing of Signal Partners’ products and services, in the provision of value-added services, in support of a credit decision, in matters related to collection or invoicing, and as required by law.
7. Transfer of data outside the EU or EEA
There are no regular disclosures or transfers of data outside the EU or the EEA, except for the servers of the data systems and service providers used by Signal Partners, which may be located outside the EU or the EEA. In such cases, the compliance of the service provider concerned with the requirements of the General Data Protection Regulation (GDPR) will be ensured.
8. Principles for the protection of the data file
Only specific employees of the company and the companies acting on its behalf have the right to access and maintain the data contained in the customer-owner and customer register.
The systems have been technically protected against outside attacks and intrusions in accordance with industry standards. In the event of a possible intrusion, the authorities and the persons concerned will be notified in accordance with the General Data Protection Regulation (GDPR).
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10. Right of access
The data subject has the right to check the information on them contained in the filing system.
The access request must be made in writing by contacting, in Finnish or English, the company’s customer service or the contact person for the filing system.
The identity of the person submitting the access request must be verified to a sufficient level of confidence before any information is disclosed.
11. Right to have information rectified
Any personal data in the filing system that is incorrect, unnecessary, incomplete or obsolete for processing purposes must be rectified, deleted or supplemented.
A request for rectification must be made in writing to the company’s customer service or to the administrator of the personal data file. The identity of the person submitting the rectification request must be verified to a sufficient level of confidence before any information is disclosed.
The request must specify what information is requested to be corrected and on what grounds. The correction will be carried out without delay.
If the request for rectification is refused, the person responsible for the filing system will issue a written certificate stating the reasons for the refusal of the request for rectification. The party concerned may refer the refusal to the Data Protection Ombudsman.
12. Other rights related to the processing of personal data
The data subject has the right to prohibit the disclosure and processing of their data for direct advertising and other marketing purposes and the right to request that the data be anonymised where applicable, as well as the right to be completely forgotten, except where this is prevented by the authorities and/or legislation.
The request to this effect must be made in writing to the company’s customer service or to the administrator of the personal data file. The identity of the person submitting the rectification request must be verified to a sufficient level of confidence before any information is disclosed.
The request must specify what information is requested to be anonymised or erased and on what grounds.
The prohibition of electronic direct marketing can be submitted by simply following the link at the end of each e-mail or by notifying the controller thereof.